Patricia Ospina

Operations Manager
Customer Relations & Quality Assurance

Patricia prides herself on building strong relationships with clients, understanding their needs, and delivering consistent, high-quality service. Her attention to detail and proactive approach ensure customer satisfaction at every level.

Operational Leadership

Patricia is responsible for overseeing UCM’s daily operations, ensuring teams are deployed effectively, and projects run smoothly. She excels at streamlining processes, reducing inefficiencies, and maintaining high service standards across all client contracts.

Team & Resource Management

With a people-first approach, Patricia leads and supports UCM’s workforce, fostering a culture of accountability and excellence. She ensures staff are well-trained, motivated, and equipped with the necessary resources to perform at their best.

Patricia Ospina is a dedicated and highly skilled professional at UCM, bringing years of expertise in cleaning, maintenance, and customer service. With a keen eye for detail and a passion for delivering top-tier results, Patricia ensures that every project she undertakes meets the highest standards. Her commitment to excellence and ability to adapt to different client needs make her a valuable asset to the UCM team.