This Privacy Policy applies between you, the User of this Website, and UCM Services, the owner and provider of this Website. UCM Services values the privacy of your information and is committed to protecting it. This Privacy Policy governs our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data: All information submitted to UCM Services via the Website. This includes personal information and is subject to the Data Protection Laws.

Data Protection Laws: Any applicable law related to the processing of personal Data, including but not limited to the GDPR, and any national implementing laws, regulations, and secondary legislation.

GDPR: The General Data Protection Regulation (EU) 2016/679.

UCM Services, we, or us: Refers to UCM Services, a company incorporated in England and Wales with registered number 12265169, located at Kemp House, 160 City House, London, EC1V 2NX.

User or you: Any third party accessing the Website, excluding employees or consultants of UCM Services accessing the Website in connection with their services.

Website: Refers to the website you are currently using, www.utccleaning.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy:

• The singular includes the plural, and vice versa.
• References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this Privacy Policy.
• A reference to a person includes firms, companies, government entities, trusts, and partnerships.
• “Including” is understood to mean “including without limitation.”
• Reference to any statutory provision includes any modification or amendment of it.
• Headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies solely to actions of UCM Services and Users concerning this Website. It does not extend to any websites accessible from this Website, including any links provided to social media websites.

UCM Services acts as the data controller under the applicable Data Protection Laws, determining the purposes and manner of processing Data collected.

Data Collection

Data We May Collect

We may collect the following Data, including personal Data, from you:

• Name
• Contact information such as email addresses and telephone numbers

Methods of Data Collection

We collect Data in the following ways:

• Data Given to Us by You:
  • When you contact us through the Website, by telephone, post, email, or other means.
  • When you use our services.
• Data Collected Automatically:
  • When you access the Website, we collect Data automatically, including:
    • Information about your visit to the Website, such as your IP address, access times, frequency of access, and interaction with Website content.

Our Use of Data

We may use your Data for the following purposes:

• Improving our products/services

We may use your Data for these purposes if necessary for our legitimate interests. You have the right to object to this use in certain circumstances.

Keeping Data Secure

We employ technical and organizational measures to safeguard your Data, including:

• Controlled access to your account through unique passwords and usernames.
• Storage of your Data on secure servers.

These measures include procedures to address any suspected data breaches. If you suspect unauthorized access or misuse of your Data, please contact us immediately at info@utccleaning.co.uk.

For detailed information on protecting your information online, visit www.getsafeonline.org, supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only retain your Data for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request deletion. Even after deletion, your Data may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

You have the following rights regarding your Data:

• Right to access, correct, or erase your Data
• Right to restrict our use of your Data
• Right to data portability
• Right to object to our use of your Data

To exercise these rights or make inquiries, contact us at info@utccleaning.co.uk. If you’re dissatisfied with our handling of your Data, you may refer your complaint to the Information Commissioner’s Office (ICO).

Links to Other Websites

This Website may contain links to other websites. We are not responsible for the content or privacy practices of these websites. Please review the privacy policy of any website before use.

Changes to this Privacy Policy

UCM Services reserves the right to change this Privacy Policy as necessary or as required by law. Any changes will be posted on the Website, and your continued use of the Website constitutes acceptance of these changes.

For further inquiries, contact UCM Services at info@utccleaning.co.uk.